User Involvement in IT Artifact Product Development – A Critical Poststructuralist Review
نویسنده
چکیده
This paper suggests a critical, poststructuralist approach to information technology (IT) research and utilizes it in the analysis of user involvement in the IT artifact product development context. Central concepts of the approach are outlined. Textuality of IT artifacts is emphasized. Afterwards, user involvement literature addressing the product development context is critically reviewed. In this context Human Computer Interaction practitioners are hired to ‘represent the users’. Especially the literature addressing this work is subjected to scrutiny.
منابع مشابه
Exploring the Rhetoric on Representing the User: Discourses on User Involvement in Academia and the IT Artifact Product Development Industry
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